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GENERAL TERMS AND CONDITIONS OF SALE

GENERAL TERMS AND CONDITIONS OF SALE

ARTICLE 1 – PURPOSE

These General Terms and Conditions of Sale define the terms under which Formation Bijoux Permanents, operated by EVERGLOW, provides its training programs, personalized support services, and related services.

Any request for information, application, or enrollment implies acceptance of these General Terms and Conditions of Sale.

ARTICLE 2 – APPLICATION AND ENROLLMENT PROCESS

The training programs offered by Formation Bijoux Permanents are based on a personalized approach.

Anyone wishing to enroll in a training program must submit an inquiry through the contact form available on the website or through any other communication channel provided.

Following this inquiry, an initial discovery call is arranged to discuss the applicant's business project, goals, experience, and expectations.

If the applicant's project aligns with the educational objectives of the training program, a second appointment is scheduled via video conference. During this meeting, the training program, support services, available equipment kits, and pricing conditions are presented in detail.

Each application is reviewed individually.

To ensure the quality of the support provided, maintain consistency in its business development strategy, and offer personalized guidance to its students, the Training Provider reserves the right to limit or decline certain applications based on educational, geographical, strategic, or organizational criteria.

Enrollment becomes final only after the application has been approved, the training agreement has been signed, and the agreed payment has been received.

ARTICLE 3 – PRICING

Training program prices are not publicly displayed on the website.

Prices are communicated during the presentation meeting or through a personalized commercial proposal.

The applicable prices are those specified in the training agreement or commercial proposal accepted by the participant.

The Training Provider reserves the right to modify its prices at any time. However, the price applicable to each participant will be the one agreed upon at the time of enrollment.

ARTICLE 4 – PAYMENT TERMS

Payment terms are specified in the training agreement signed by both parties.

Payment may be made in one or several installments, depending on the agreed conditions.

Any late or missed payment may result in the suspension of access to the services until the outstanding balance has been paid in full.

ARTICLE 5 – ACCESS TO TRAINING PROGRAMS

Access to the online training platform is strictly personal, individual, and non-transferable.

Participants agree to keep their login credentials confidential and not share them with third parties.

Any fraudulent use, account sharing, or unauthorized distribution of content may result in the immediate termination of access without a refund.

ARTICLE 6 – TRAINING PROGRAM CONTENT AND SERVICES

Depending on the selected package, the services may include:

  • Access to an online e-learning training program;

  • In-person training sessions;

  • Personalized support and guidance;

  • A professional permanent jewelry starter kit;

  • Educational materials and training resources;

  • Additional learning resources;

  • Access to a list of selected suppliers.

The Training Provider reserves the right to revise, expand, or update its training content to improve its quality.

ARTICLE 7 – INTELLECTUAL PROPERTY

All content provided as part of the training programs remains the exclusive property of EVERGLOW.

This includes, but is not limited to:

  • Videos;

  • Educational materials;

  • Documents;

  • Methods;

  • Procedures;

  • Visual materials;

  • Communication templates;

  • Digital resources;

  • Supplier lists.

Any reproduction, distribution, sharing, transmission, resale, or use of this content, whether in whole or in part, without prior written authorization is strictly prohibited.

ARTICLE 8 – CONFIDENTIALITY

Participants agree to maintain strict confidentiality regarding all information, resources, methods, procedures, and documents provided during the training program.

This confidentiality obligation remains in effect both during and after completion of the training program.

ARTICLE 9 – CANCELLATIONS AND REFUNDS

The conditions governing cancellations, rescheduling, and refunds are specified in the training agreement signed by both parties.

ARTICLE 10 – LIABILITY

The Training Provider undertakes to provide the knowledge and skills necessary to perform permanent jewelry services.

However, the Training Provider is subject to an obligation of reasonable efforts rather than an obligation to achieve a specific result.

The success of each participant's business project depends on several factors, including their personal commitment, investment, local market conditions, business strategy, and other circumstances beyond the Training Provider's control.

No commercial, financial, or professional results can be guaranteed.

ARTICLE 11 – PERSONAL DATA

Personal data collected through contact inquiries, applications, and enrollments is processed in accordance with the website's Privacy Policy.

Participants have the right to access, rectify, object to the processing of, and request the deletion of their personal data, in accordance with applicable data protection regulations.

ARTICLE 12 – GOVERNING LAW AND DISPUTES

These General Terms and Conditions of Sale are governed by French law.

In the event of a dispute, both parties agree to seek an amicable resolution before initiating legal proceedings.

If no amicable agreement can be reached, the competent courts shall be those having jurisdiction over the location of the company's registered office.

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